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Calculating Web Site Performance
Setting up a website is the initial step of an Internet marketing campaign, and
the success or failure of your site depends greatly on how specifically you have
defined your website goals. If you don't know what you want your site to master,
it will most likely fail to accomplish anything. Without goals to aid you in
developing and observing your website, all your site will be is an online
announcement that you are in business.
If you expect your site to stimulate some form of action, whether it is visitors
filling out a form so a representative can get in touch with them, or purchasing
a product, there are steps you can take to insure that your website is running
at peak efficiency. One of the first measures of how well your site is working
for you is finding out the number of visitors in a given period of time. A good
baseline calculation is a month in which you haven't been doing any unusual
offline promotional activities.
However, just because loads of people have passed through your gates does not
mean your site is thriving. Usually, you want those visitors to actually do
something there. It is equally important to monitor the number of visitors to
your site who made a purchase. This number is called the site conversion rate,
and it is an essential element of the value of your website.
To find the site conversion rate, take the number of visitors per month and
determine the percentage of them that actually completed the action your site is
set up for. For example, if you had 2,000 hits to your site, but only 25 of them
purchased your product, your site conversion rate equals 1.25%. To get this
result, take your number of visitors and divide that result by the number of
visitors who made a purchase. Then divide that answer by 100.
If your website is set-up to get visitors to fill out a form, make sure to then
figure out what the difference is between your site conversion rate and your
sales conversion rate. This is because not everyone who fills out your form will
surely become your customer. However, whether your site is created to sell a
service or product, or to get the visitor to fill out a form, the site
conversion rate will determine the success or failure of your website whenever
you make changes to the site.
One may find that you need to implement some additional marketing strategies if
you realize that traffic to your site is extremely low. There are various
effective methods to improve the flow of traffic to your website, particularly
initiating a search engine optimization campaign. This campaign is targeted at
furthering your position in search engine results so that consumers can find
your pages sooner and easier. You can either research the steps you need to take
to improve your search engine placement, or employ a search engine optimization
company to do the work for you. In either case, after your have improved your
search engine positions, make sure you keep on top of them by frequent
monitoring and adjusting of your efforts to maintain high positions.
Another feature to examine is how easy it is for a visitor to your website to
achieve the action the site is set-up for. For example, if your aim is for the
visitor to fill out a form, is this form easily found, or does the visitor have
to go through seven levels to get to it? If it's too difficult to get to, the
customer may just give up and move on to another site. Make sure your buttons
are highly detectable, and the path to your form or ordering page quickly
accessible.
Lastly, have a professional evaluate the copy on your website. The idea is, of
course, to get your visitor to make a purchase or fill out your form. Website
copy must be specifically accommodating to your online campaign and not just a
cut and paste job from your company brochure. The appropriate copy can make the
difference between profit and loss in your online campaign.
ABOUT THE AUTHOR
Bob Schwartz, is the founder of Promotions Unlimited,an Internet legal directory
(CA, TX & Las Vegas ) publisher and search engine placement technology analyst.
You can contact Bob via e-mail at
seo711@gmail.com or
visit his San Diego legal directory at:
http://www.sandiegolawyerforyou.com/special.htm
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